The image serves as a reference for biometric data (e.g., fingerprint or Face ID), which are used to unlock every modern device nowadays. What should look familiar to most users instead is the image that is shown in the center. However, the term “passkeys” isn’t mentioned at all to neither overwhelm nor confuse users since passkeys as a new technology are still rather unknown. With this user message, the user is made aware for the first time in the entire authentication process to use passkeys instead of passwords. Promotion of passkeys on mobile (iPhone left, Android right) Sending a numerical code is a common practice among many online companies when registering a new account to verify the user's identity (e.g., confirm the entered email address, prevent automated account creation) and ensure the security of their account (e.g., additional layer of security, prevent unauthorized access). This confirmation email contains a six-digit numerical, one-time passcode which is called security code at eBay. As these eBay users begin to recognize the benefits of passkeys, they are likely to expect and request the same authentication method when using other online services.Īfter clicking on “Create account”, it may happen that the user receives a confirmation email to the specified email address. As eBay has nearly 150 million existing users, we anticipate that the widespread adoption of passkeys by eBay will lead to an increase in demand for the technology across other online services as well. In conclusion, while there may be several reasons why eBay has not yet made passkeys the primary authentication method, it is worth noting that eBay is still one of the first major companies to offer passkeys at all. Therefore, they may opt for a more cautious approach when implementing new technologies, such as passkeys, to ensure that their users do not experience any disruptions or difficulties.
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